Track the way you want

Need the status of your shipment? Enter both the tracking number and destination postcode of your delivery below

Track your package

Your tracking ID is a 7-digit number - you'll find it in the email or SMS you received from Big Post.

Frequently Asked Questions

I can't find my package

You should have received confirmation of the delivery by email and/or SMS if the merchant has provided us with these details. If not, please check your delivery details thoroughly before contacting us.

You can find your tracking number in the confirmation email sent to you to advise that your order has been shipped.

You can view the latest delivery status of your package, at any time, on this tracking page.

If the carrier has not yet picked up the package, you can contact the sender directly and ask them to update your delivery address in their system. If the carrier has picked up your shipment, please contact us.

To make sure your freight is delivered correctly and on time, labels must be clear, accurate, and securely attached.

There are a number of dangerous good and restricted items that cannot be shipped via our service. For more information, please visit our Resources page

Ready to start shipping smarter?